I have recently had the opportunity to serve on a board of an institution.  I appreciate the honor of being asked,

Why?

1.  When you are asked to lead somewhere, they don’t just need a warm body, or someone to read through reports, but someone to execute.  Make decisions, give advice, comment, dream, plan, promote, inspire, share wisdom, agree, disagree.  You get to add value to something not connected to you per se (your dream, job, vocation).  Look for opportunities to serve.

2.  This is a forum to stretch your strengths and weaknesses.  Folks on boards and committees may not see you as the normal coworker, boss, or role you may have slipped into at your workplace.  It could reveal a need to dust off how to connect with folks again, how to listen well, and how to be alert to group dynamics.  Serve well, think and work hard, and then take your fresh self back to your own job/staff meeting.

3.  Glean insights of good processes within the board.  Perhaps you realize some steps to agendas that would be of benefit where you work, or perhaps the opposite, you realize how not to do meetings.  Either way, just say no to boring, pointless meetings. 

The world needs strong Christian leaders.  Get out there!

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Does performance evaluation make you shiver just a bit?  Not so fun right for the boss or employee?  But, this does not have to be the case. 

1.  Make a habit of routine evaluations, at least once a year, but frequently give feedback, direction, and coaching.  Do not wait and simply be a person reacting to issues and problems. 

2.  Use a simple tool like this Employee Performance Review.  There are self, and management review sheets.  Perhaps you cover issues in addition to those listed here, but having something like this as a guide certainly keeps you from shooting from the hip, or being blind to issues that need to be confronted. 

3.  Meet in threes.  Have your employees meet with their immediate and upper supervisor.  This helps everyone, and also allows young supervisors to continue to be coached. 

4.  Yes, I am talking to you as ministers.  Do yourself a favor and don’t assume that you are exempt from this practice as a church.  The folks who work, serve, and minister for your congregation need contact and direction from the pastor/boss.   

5.  Use this as a powerful time for praise and vision casting.  Please don’t let your review time be a time to unload everything that folks are doing wrong.  Yikes.  Restate the vision, and give solid praise for jobs well done. 

6.  As a church, be careful for what you are measuring.  One powerful benchmark is a values statement.  Do you have one? 

Use the gift of performance reviews.

Dec
24

Being the Boss?

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If you find yourself as the team leader on your church staff (Pastor, Associate Pastor, Minister of Ed, Executive Pastor, Lead Pastor, etc.), you do have a choice in how you lead:

1.  Realize you are the leader. I love a cool passage about Solomon that says that he “took a grip” (msg) of the kingdom, with the Lord’s help.  I think that is a fantastic balance.  Get a grip, understand that you are the guy.  If you don’t know you are the person responsible, no one else will.  BUT before you get the big head, and potentially become an arrogant abusive leader, realize it is only by and with the Lord’s help that you are doing what you do.  He can replace you any time.

2.  You can be Buddy. In this laissez faire style, you will probably have good relationships, but poor direction, and if something critical comes up, which it will, your group will splinter, until they find the real leader.

3.  You can be Bossy. In this overty demanding and disconnected style, relationships are the last thing on your mind.  Your word is king and you want to see folks hopping no matter the circumstance.  No decisions are made without you.  Oddly, groups will splinter and they will search for the real leader.  Someone who really cares about them.

4.  I prefer Balance. When you are the boss, recognize it.  There are times when you make the call.  No one else.  Everyone has chimed in, but now everyone is looking to you.  At the same time, build healthy relationships.  One leadership coach helped me to move away from talking about staff as “family.”  I want good and rich relationships with staff, but I can’t fire my family; my brother/dad will always be that.  Instead, think of staff as being on your team.  Coach, lead, inspire, develop, and create vision.

Lead and lead well!

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As team members leave your particular ministry keep these important thoughts in mind:

1.  Reflect on any changes that you need to make in this particular job and its description prior to any future search, that way you’ve made adjustments prior to visiting with candidates, and quite frankly, you know who you should be looking for.

2.  Take time to visit with the staff person in an exit interview, when appropriate and possible, and listen for things that will make your team and this position even better and more effecient in the future.  Put down your guard and listen.

3.  Find meaningful ways to bless staff in their coming, and in their going.  For instance, some churches already have established monetary gift levels according to years served, so that there is no awkward thought of what to do when someone goes.

4.  If it is the unfortunate circumstance of a termination, don’t simply “move on,” carefully think about your part in the problem: poor hiring process, poor team leadership and management, or poor communication to name a few.  Use a consultant to help you and/or your team think through the issue in an objective way.

Don’t go on auto-pilot in this process and simply wait to fill a spot, but use it as a powerful moment to strengthen you and your ministry.  What do you wish you could experience at places as you leave?  Make it happen for your exiting employees.

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Isn’t it great when you are given the opportunity to hire a new staff person for a new ministry?  But you may also find yourself in the spot of replacing someone.  Here are some very important issues in hiring team members:

1.  Pray. Make sure you are proceeding in the direction the Lord has for you and your church.  For example, we have been blessed by hiring a person for a ministry area that is anticipated to grow versus hiring a person for a position when it looks like you “need” them.

2.  Review the job description or create the new one.

3.  Make an adequate and appropriate search.  Get the word out.  Contact folks in similar fields of work.

4.  Work within the constructs of your ministry in hiring, that is, use a search committee when necessary, but always team up with someone in the interviewing process.  Utilize the personnel and finance committees of your church in the process when possible.

5.  Collect resumes of candidates.  Narrow to the top 3 or so.

6.  Only interview one candidate at a time from your #1 choice on.  If there is a “no” either way, communicate this clearly.  Do not leave folks guessing or hanging on if the committee is moving on.

7.  Remember that candidates are observing the church and staff team as much as you are observing them in the interviewing process.  So, just as they are making first impressions and are working on stating objectives, goals, values, vision…you should as well.

8.  Background checks.  Get the information and do the search.

You be blessed in the hard work of a great hiring process!